SHIPPING

Our preferred method of shipment is USPS First Class Mail.
We will do our very best to fill your order as quickly as we can. Most orders are filled within 48 hours. If for any reason we can’t fill your order within 7 days we will contact you.
We offer hassle free shipping to Canada, the U.K., Europe, and the rest of the world.

 

RETURNS AND EXCHANGES

Because our customers are so important to us we have simplified the return and exchange process to make it easy for you as possible.

Please note that you can exchange the item without having to initiate a refund if you are planning on ordering a new hat.

RETURNS AND EXCHANGES FROM OTHER RETAILERS

We can only process returns and exchanges that were purchased directly from our website. For all other returns or exchanges please refer to the policies of the retailers from which your purchase was made.

RETURNS

The Blueberry Hill will accept returns and exchanges for up to 14 days after the purchase date. The product must be in the original, unused condition with tags included. To initiate the return process simply email customerservice@theblueberryhill.com and use the subject “Return”. Please include your order number and any relevant information about why you are returning the item. Once we receive an email from you, we will respond with additional information.

EXCHANGES

The Blueberry Hill will gladly exchange and item within 30 days of the purchase date. To initiate an exchange simply email customerservice@theblueberryhill.com and use the subject “Exchange”. Please include your order number and any relevant information about why you are exchanging the item. Please also include the description of the item that you would like to exchange for including size and color. Once we receive an email from you, we will respond with additional information.

 

SIZING

Many of our knit hats are made from a very stretchy 100% acrylic yarn. You will be surprised at the size range they can accommodate!

How do I know my head size?

If you don’t know your head size, grab a tape measure and measure the circumference of your head just above the ears and halfway up your forehead (ie where you would wear your hat). Do this 3 times and take an average reading. Use this measurement to determine your hat size according to the table below:

XSmall = 46 cm
Small = 50 cm
Medium =54 cm
Large= 58cm

 

WHOLESALE INQUIRIES

Do you sell your hats wholesale?

YES! Please check our wholesale tab for more information.

 

If you have any questions or concerns, please contact us right away. We just want to make you happy!