Pricing:
Prices do not include freight, insurance, applicable surcharges, taxes, duties, or other governmental charges unless specified. Buyer is responsible for any and all city, state, and federal taxes including, without limitation, sales and use taxes with respect to the purchase of the goods.
Internet Sales:
Buyer shall not sell goods via online marketplaces including, but not limited to, Amazon, eBay, Zulilly, Etsy, and other similar internet auction sites without the sole permission of The Blueberry Hill. Wholesale buyers may only sell goods via registered website(s) maintained by the buyer and with The Blueberry Hill permission.
Shipping:
We will do our very best to fill your order as quickly as we can. Most orders are filled within 48 business hours. If for any reason we can’t fill your order within 7 days, we will contact you. If you choose Priority shipping there may still be a handling period of up to 48 business hours.
All U.S. orders are shipped via USPS or UPS at The Blueberry Hill's discretion. Once packages are turned over to the USPS or UPS, the package ownership transfers to the buyer. The Blueberry Hill is not responsible for package deliveries affected by an invalid or old address provided by the customer, natural occurrences, lost, held, or damaged packages, mis-delivery errors via carrier, air and ground transportation, delays or strikes, customs, or transfers from our U.S. carrier to the local carrier in the destination country. Shipping is a service purchased from USPS or UPS. Please contact USPS or UPS for any shipping issues.
International Orders:
Orders cannot be marked as gifts and the actual value of the items cannot be undeclared. The recipients of orders shipped outside of the United States will be responsible for any and all costs associated with import taxes, customs duties, or fees levied by the destination country. The Blueberry Hill assumes no responsibility for any import duties/customs chargesand has no control over such charges nor can we estimate the exact amount. Please contact your local customs office for more information. If the recipient declines to pay these duties and taxes due to the carrier upon delivery of the order, the package may be considered abandoned, destroyed, or returned to the United States. Under these circumstances, we cannot consider requests for replacement shipments or refunds, including shipping fees.
All international address should be entered in English. If an order is returned to us due to an incomplete or incorrect address, we cannot consider requests for replacement shipments or refunds, including shipping fees. The Blueberry Hill is not responsible for package deliveries affected by an invalid or old address provided by the customer, natural occurrences, lost, held, or damaged packages, mis-delivery errors via carrier, air, and ground transportation, delays or strikes, customs, or transfers from our U.S. carrier to the local carrier in the destination country. Shipping is a service purchased from the shipping carriers. Please contact them for any shipping issues.
Delivery:
The release of goods by The Blueberry Hill to the carrier officially constitutes delivery to the buyer. Buyer bears all risk of loss or damage to the goods once the goods have been released. All transportation, shipping, and handling charges shall be paid by the buyer unless otherwise specified. The Blueberry Hill shall use reasonable efforts to ship the goods to buyer on or before the estimated date specified.
Limited Warranty:
The Blueberry Hill warrants that, at the time of delivery to The Blueberry Hill’s knowledge, the goods will be free from defects in materials and workmanship. Buyer shall have the right and obligation to inspect the goods on arrival and, within 14 days of receipt, buyer must give specific written notice to The Blueberry Hill of any problems or defects associated with the goods at the time of delivery. No goods may be returned to The Blueberry Hill without prior written authorization. The Blueberry Hill’s liability under the foregoing warranty is limited to replacement of goods, repaid of defects, or refund of the purchase price at The Blueberry Hill’s sole option.
Returns and Exchanges:
Because our customers are so important to us, we have simplified the return and exchange process to make it easy for you as possible.
Please note that you can exchange the item without having to initiate a refund if you are planning on ordering a new hat.
Read here for more information on Returns and Exchanges.
Nondisclosure:
By virtue of this contract, buyer may have access to information that is confidential to The Blueberry Hill. Confidential information shall include, but not be limited to, the terms and pricing under this contract, technical and other specifications for the goods, and all information identified as confidential. Buyer agrees not to copy, reproduce, cause to be copied or reproduced, either directly or indirectly, any The Blueberry Hill goods, designs, packaging, logos, or any other items associated with The Blueberry Hill brand.